Job Overview:

The NorthCap University (NCU) is seeking a skilled and experienced ERP Coordinator to join our administrative team. This role involves managing the ERP system, coordinating academic schedules, and supporting various administrative functions to ensure smooth operations across the university. The ideal candidate will have a strong background in educational administration, technical skills in ERP systems, and the ability to collaborate effectively with different departments to enhance operational efficiency.

Key Responsibilities:

• Student Registration & Academic Record Management: Oversee the registration process, including section allocation and attendance tracking, while maintaining up-to-date academic records in the ERP system.
• Time-Table Coordination: Plan, create, and update academic schedules, including class timetables and examination dates, ensuring conflict-free and optimized scheduling for faculty and students.
• ERP System Administration: Manage and maintain the ERP system, ensuring accurate data entry for students, faculty, and administrative processes. Support software updates, integration, and configuration as needed.
• Examination & Result Processing: Coordinate the management of examination data, including data entry, result preparation, verification, and declaration through the ERP system.
• Communication & Notification Management: Upload important announcements and updates on the ERP, manage the Parents Information System (PIS), and ensure timely dissemination of information to students, staff, and parents.
• Fee & Financial Coordination: Collaborate with the finance team to manage fee details, process payments, and assist in generating reports related to student fees and visiting staff salaries.
• User Access Management: Create and manage user accounts for staff, students, and parents, ensuring secure and efficient access to the ERP system.
• Technical Support: Provide first-level technical support to ERP users, assist with troubleshooting, and oversee the installation and configuration of ERP-related software or hardware.
• Data Reporting & Compliance: Generate and analyze reports for attendance, academic performance, financial summaries, and other administrative purposes, while ensuring compliance with university policies and regulatory standards.

Additional Responsibilities:

• Project Management: Lead administrative projects, distribute tasks among team members, and monitor progress to ensure timely completion.
• Continuous Improvement: Stay updated with the latest ERP system features, best practices in educational administration, and recommend process improvements to optimize workflows.
• Training & User Support: Conduct training sessions for staff and faculty on ERP usage and develop user guides or support materials as needed.

Technical Skills:

• Expertise in ERP systems and academic scheduling software, such as aSc Time-Table.
• Proficiency in operating systems like Windows and Ubuntu, as well as application software like MS Office Suite.
• Experience with system integration, configuration, and troubleshooting.

Project Management Skills:

• Ability to initiate, plan, and manage projects, with experience in incident and service request management.
• Excellent collaboration skills and a proactive approach to solving administrative challenges.

Qualifications:

• Bachelor’s or Master’s degree in a relevant field such as Computer Science, Information Technology, Educational Administration, or a related discipline.
• Certification in relevant technologies (e.g., CCNA, ERP software) is an advantage.
• Additional qualifications in education management or administration are beneficial.

Desired Skills & Attributes:

• Strong organizational and multitasking capabilities.
• Excellent communication skills in English and Hindi, with the ability to interact effectively with faculty, staff, and students.
• High attention to detail and a commitment to data accuracy.
• Problem-solving mindset, with the ability to work independently and manage multiple tasks.

CTC: 4.5 to 5.25 lacs per annum

How to Apply:

Interested candidates should submit their resume and cover letter to career@ncuindia.edu, with “ERP Coordinator Application – [Your Name]” in the subject line.

Location: The NorthCap University, Gurugram, Haryana

Job Summary

The Communication Skills Trainer will play a crucial role in equipping undergraduate students with the essential communication skills needed for success in academic and professional environments. The trainer will deliver interactive sessions focusing on communication. In addition to conducting structured classes, the trainer would also execute support sessions to meet the benchmark and beyond for the overall success of the programme. The ideal candidate should possess formidable delivery pattern is suitable to a diverse participation.

Key Responsibilities

• Deliver Training Programs: Conduct interactive sessions on communication topics, using various techniques to ensure effective knowledge transfer.
• Student Mentorship and Guidance: Mentor students to improve communication skills and prepare for corporate settings through individual or group sessions.
• Student Assessments and Feedback: Regularly evaluate students’ progress, provide constructive feedback, and maintain training records.
• Stay Updated and Upskill: Attend TTT sessions, stay current with industry trends, and integrate relevant case studies in training.

Qualifications and Skills

• Bachelor’s degree in English, Communication, Business, Education, or a related field. A Master’s degree is a plus.
• Relevant certifications in communication training, soft skills training, or a related field for example TESOL/TEFL Certification; Neuro-Linguistic Programming (NLP) Certification; Certified Professional in Learning and Performance (CPLP); Behavioural and Soft Skills Trainer Certification; Cambridge English Teaching Qualifications (CELTA); Presentation Skills Certification (e.g., Dale Carnegie High Impact Presentations); Voice and Accent Training Certification; Emotional Intelligence (EI) Certification; Dale Carnegie Course: Effective Communications & Human Relations; etc.
• TTTs from renowned organizations like Dale Carnegie; American Society for Training and Development (ATD); International Training and Development (ITD) Centre; Franklin Covey; British Council; SHRM (Society for Human Resource Management); etc.
• Work Experience is a plus.
• Excellent verbal and written communication skills.
• Strong presentation and public speaking abilities.
• Proficient in using digital tools and software for online and offline training.
• Ability to engage and motivate students with diverse learning styles and backgrounds.
• Understanding of business communication and corporate etiquette is essential.

Personal Attributes:

• Patient, empathetic, and approachable personality.
• Passionate about teaching and committed to students’ development.
• High level of professionalism and corporate etiquette.
• Adaptable to various teaching methods and tools.

To apply – Send your resume to: career@ncuindia.edu

About the job

We’re Hiring: Executive Assistant / Senior Executive Assistant at The NorthCap University

The NorthCap University invites applications for the position of Senior Executive Assistant in the following offices:

• Dean – Academic Affairs Office
• School of Law

The ideal candidates will provide high-level administrative support, with strong expertise in MS Office, and engage in effective student interaction and liaising with other departments to ensure smooth coordination.

Key Responsibilities

Microsoft Excel:

• Basic Proficiency: Shortcuts, tabs, quick access features.
• Lookup & Reference Functions: VLOOKUP(), XLOOKUP().
• Data Handling: Entry, custom formatting, conditional formatting.
• Essential Functions: SUM(), AVERAGE(), COUNT(), IF().
• Data Analysis: Pivot tables, charts, graphs.
• Data Management: Sorting, filtering, validation, sheet protection.
• Data Compilation & Verification: Cross-checking across sheets.
• Error Handling: Troubleshooting common errors.
• Shared Workbooks: Collaboration and conflict resolution.

Microsoft Word:

• Document Preparation: Create and manage documents, including drafting minutes of meetings with structured formatting for clarity.
• Advanced Formatting: Apply text and paragraph styles to ensure professional presentation of official documents.

Microsoft PowerPoint:

• Presentation Design: Develop visually engaging presentations using SmartArt, charts, and graphs for data representation.
• Content Enhancement: Incorporate animations, transitions, and multimedia elements to create impactful slides for academic meetings and reports.

To apply – Send your resume to: career@ncuindia.edu